Mater health system’s digital transformation journey

The problem

Well being data comprise a hybrid of knowledge — a number of sorts of info current in numerous codecs throughout departments documenting completely different attendances.
Mater Misericordiae Ltd (Mater), a seven-hospital well being system in South Brisbane, Australia wanted a greater method to put all affected person info into the fingers of its clinicians. “Something that existed on paper or in one other bodily format was disconnected from the affected person info our clinicians accessed by way of our medical portal,” mentioned Sallyanne Wissmann, director of knowledge administration. “As a way to get the data they wanted, our clinicians needed to depend on both the data arriving by way of a push mannequin or they’d submit requests and look ahead to them to reach.” 

The answer

The well being system applied Hyland’s OnBase enterprise info platform throughout all seven of its hospitals. Mater deployed OnBase within the well being info administration (HIM), ambulatory, outpatient and income cycle areas, and built-in it with its medical portal.  

Workers now scan all new medical documentation — inpatient, ambulatory, emergency, attendances — into OnBase, which has additionally considerably decreased the necessity to present paper charts.

“With 1,000 beds throughout seven hospitals, Mater’s medical data division had supplied greater than 40,000 data a month,” mentioned Wissmann. “From the second we applied OnBase throughout all of our hospitals, we noticed an impression. Inside 12 months after our go-live, we noticed an 85 % discount within the quantity of paper data supplied.”

The distinction

“Our aim is to make all of a affected person’s well being file accessible in our medical portal in order that when a clinician brings up a affected person’s file, they are often assured they’ve all the data they want,” mentioned Wissmann. 

Authorised customers entry info saved in OnBase from throughout the acquainted purposes they use every single day to simply retrieve what they want. Having all affected person info simply accessible permits clinicians and workers to spend much less time discovering info and extra on medical care, analysis and training. 

As Mater’s single enterprise content material administration system throughout the enterprise, OnBase serves as an official, authorized file. With a number of doc imports from third-party programs, pictures are actually saved in OnBase and linked to the medical portal.

Not like paper charts, OnBase secures delicate and confidential info, permitting solely authorised customers entry to info.

OnBase digital print driver and point-of-service scanning capabilities helped Mater considerably cut back the necessity to print and scan in documentation. The well being system fully eradicated what had been a $12,000 month-to-month spend on chart covers and dividers inside 9 months of implementing OnBase.

“In the end, we need to seize affected person info electronically, natively. So once we checked out content material administration options, we needed to seek out one which wouldn’t require us to need to reinvent the wheel in a future state,” mentioned Wissmann. “Hyland is extra of a enterprise accomplice than a vendor — they’re invested in our means to satisfy our objectives and are well-positioned for future development and initiatives.”

Extra info on the Mater Case Research will be discovered here

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