Queensland Health director-general insists he backs electronic medical record

“I’m the primary individual to say that the system shouldn’t be excellent,” Mr Walsh is heard saying within the recording of a gathering between senior well being employees.


Brisbane Instances investigation has proven clinicians have critical considerations concerning the security and appropriateness of the built-in digital medical document (ieMR) software program, with many senior employees flagging their considerations with the division over the previous few years.

Paperwork printed via Proper to Info have proven a number of security alerts warning clinicians of errors within the system have been issued prior to now 12 months.

Nevertheless, the division and the Well being Minister have repeatedly insisted the software program is bettering affected person security and delivering hospital advantages.

The software program was bought from US medical expertise big Cerner in 2011, and is being modified to go well with Queensland hospitals as it’s rolled out.

“Simply as a paper-based association in hospitals shouldn’t be excellent, a digital platform shouldn’t be excellent,” Mr Walsh says within the recording.

“The issue that we have now that all the time happens is – I can go and have these discussions with clinicians, they usually’re actual discussions and actual points, and except persons are assured concerning the security of what they’re doing, it does not occur.

“It isn’t an ideal world and other people know that they are doing workarounds.”

Mr Walsh continues by speaking concerning the complexity of the system and his want to talk positively when delivering the message of the ieMR’s progress to the general public.

“As quickly as you get out of this setting and out into the general public, you get compelled into this black and white.


“Taking the message out to the world – it is not excellent, however persons are working to make it – to make sure that it is secure for folks. That is actually what’s occurring, after which delivering the advantages.

“I usually get caught into having to talk extra positively publicly, since you get put into conditions of getting to say ‘the system goes to do that, and the auditor-general stated that it is delivering advantages and blah blah blah’.

“And that is not the truth of our each day. It is messy.”

Within the recording Mr Walsh additionally confirmed two hospitals have been delayed in going stay as a result of clinician considerations, saying clinicians wouldn’t be blamed for delaying the software program.

In Parliament on Thursday, Mr Miles spoke concerning the concern and stated an “impartial survey” of 2000 Queensland Well being employees discovered the ieMR rollout in every hospital had been a “main success”.

“Affected person security consultants and the overwhelming majority of clinicians throughout Queensland agree that the advantages of the ieMR far outweigh the dangers,” Mr Miles stated.

He stated the ieMR software program was not put in in any hospital except clinicians believed they have been prepared.

“… This morning I mentioned the problems reporting within the media right this moment with the Director-Normal,” Mr Miles stated.

“He assured me he has confidence within the ieMR and that it’s delivering higher affected person outcomes.”


Mr Miles tabled an electronic mail from Mr Walsh, saying the e-mail confirmed Mr Walsh absolutely supported the ieMR.

Mr Walsh wrote that he had many “open, sincere and frank” discussions with departmental employees about this system, through which he talked concerning the “alternatives and challenges” of the ieMR rollout.

He wrote that when he was requested to talk publicly concerning the ieMR and the division’s total Digital Well being program, it was normally in response to considerations.

“It’s on this context that I have to stability that concern with the constructive achievements of this system,” he wrote.

“I’m open, sincere and frank in all of those contexts and can proceed to help the Digital Hospital transformation as a result of it’s making our hospitals safer and delivering higher well being outcomes for sufferers.”

Premier Annastacia Palaszczuk beneath questioning from the opposition later stated the rollout of the ieMR can be “carefully monitored”.

“Because the minister has stated, it has all the time carried out in session, cautious session with the clinicians and all the time affected person care and affected person security is entrance and centre,” she stated.

“I’ve each religion within the minister and the director-general persevering with these discussions.”

Opposition chief Deb Frecklington stated she needed to see the ieMR program halted.

“It is extremely regarding that we have now a senior public servant making these statements, these allegations of being informed to say one factor in public and one other factor behind doorways,” she stated.

“What we would wish to see is the ieMR course of halted till we all know it may be rolled out correctly.

“It’s deeply regarding that sufferers’ heath could also be at risk right here.

“We have to make sure that this ieMR mission is halted till we could be sure that no sufferers will probably be endangered.”

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