Queensland Health headaches continue as suppliers aren’t paid on time

The statewide ordering software program, referred to as S/4HANA, went reside on August 1 to exchange 20-year-old software program referred to as FAMMIS.


Each public hospital makes use of S/4HANA to order gadgets, from medical consumables to meals. They have been left in turmoil when the software program crashed hours after launch.

The software program’s rollout had already been delayed from its authentic launch date final yr, costing $30 million.

In August Mr Miles blamed “user error” for these “teething” issues, saying it was common for workers to make use of bank cards to order some gadgets.

On Thursday Information Corp reported annoyed suppliers had been left with out invoices paid by the brand new system, with some elevating their considerations instantly with Mr Miles.

“The brand new program will imply extra well timed funds as a result of extra of this work may be centralised and automatic by the Hospital and Well being Providers,” Mr Miles instructed Parliament.

“In the mean time round 8000 invoices are being acquired per day, compared to regular incoming ranges of round 5000 per day.”

Opposition well being spokeswoman Ros Bates stated the brand new ordering system “failed on day one”.

“Labor has blown nearly half a billion dollars on failed IT tasks already below Annastacia Palaszczuk,” she stated, at a press convention on Thursday.

“Nurses inform me that it is nearly not possible to order fundamental gadgets. Nurses having to place band aids on the company financial institution card is totally appalling.

“Final week I heard nurses have been truly shopping for meals for sufferers from Woolworths. That is simply completely ridiculous.

“To cancel the earlier system earlier than this one was rolled out to verify there have been no glitches in it was simply one other debacle.”

The most recent points comply with a collection of well being IT complications for the state authorities, with the built-in digital medical file additionally crashing a number of occasions for hours up to now few weeks.

Hospitals were forced to switch back to paper records for a number of hours final Tuesday when the ieMR crashed statewide.

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