Health Fund, Booking & What to Expect – Massage FAQs (Brisbane)

Can I claim remedial massage on private health insurance?

Short answer: Yes, remedial massage is commonly covered under private health extras policies.

Most Australian health funds provide rebates for clinically delivered remedial massage when provided by a qualified and registered therapist. Coverage depends on your individual fund and level of extras cover.



Which health funds cover remedial massage?

Short answer: Most major Australian health funds offer rebates for remedial massage.

Common funds include:

Bupa

Medibank

HCF

NIB

AHM

Australian Unity

Always check your policy details for exact rebate amounts and annual limits.

Do you offer HICAPS / on-the-spot claiming?

Short answer: Yes, HICAPS allows you to claim your rebate instantly after your session.

With HICAPS, your rebate is processed on the spot and you only pay the remaining gap amount, making the booking and payment process simple and fast.

Do I need a GP referral for remedial massage?

Short answer: No GP referral is required for standard private health insurance rebates.

GP referrals are only required for specific programs such as Chronic Disease Management (EPC) plans, which are separate from standard health fund claims.

Is deep tissue or sports massage covered by health funds?

Short answer: Health fund rebates apply only to remedial massage.

Deep tissue and sports massage techniques may be used within a remedial massage session, but rebates are only available when the treatment is classified and billed as remedial massage.


How much will I get back from my health fund?

Short answer: Rebates vary depending on your health fund and level of cover.

Most rebates range from $20–$60 per session, with annual limits applying. For exact rebate amounts, it’s best to contact your health fund directly.

How do I book a massage appointment?

Short answer: You can book online or by contacting the clinic directly.

Online booking allows you to:

Choose your treatment type

Select session length

Pick a time that suits you

What should I expect in my first massage session?

Short answer: Your first session includes a brief consultation followed by tailored treatment.

Your therapist will ask about:

Pain or problem areas

Injury history

Work or training demands

Treatment goals

The massage is then customised to your needs rather than a one-size-fits-all approach.

What should I wear, and do I need to undress?

Short answer: Undress only to your comfort level.

You’ll always be professionally draped, with only the area being treated exposed. You can leave clothing on if preferred, depending on the area being worked on.

How long should my massage be (30 vs 60 vs 90 minutes)?

Short answer: 60 minutes is the most common and effective choice for most people.

30 minutes: one focused area

60 minutes: multiple areas or full-body focus

90 minutes: complex or long-standing issues

Your therapist can help guide the best option for your needs.

What should I do after my massage?

Short answer: Light movement and hydration help maximise results.

After your session:

Drink water

Avoid intense training immediately after deep work

Keep moving gently

Mild soreness for up to 48 hours can be normal.

Book With Confidence – Massage in Brisbane CBD

Whether you’re using private health insurance or booking privately, understanding the process helps you get the most out of your treatment.